Answers to your questions.

I didn’t receive my refund. What should I do?

If you get a refund confirmation email, it will take anywhere between 5-7 business days for the refund to be processed on your card or online banking account.

 

If your refund has not appeared within 7 business days, please contact our customer support, and we will do our best to provide you with additional information on the status of your refund.